How To Pay with Zelle
BaseLabs accepts Zelle as a convenient bank-to-bank payment option. If you selected Zelle at checkout, follow the steps below to complete your payment.
Place your order on BaseLabs and select Zelle as your payment method at checkout.
Copy the provided Zelle email/ID from the checkout payment details.
Open your bank app, choose Zelle, and use the provided Zelle email/ID as the recipient.
Send the exact order total. If your bank contacts you, confirm that the payment is authorized by you.
Send a screenshot of your payment confirmation with your BaseLabs order number to our support team.
Frequently Asked Questions
Which banks support Zelle?
Most major U.S. banks and credit unions support Zelle directly inside their mobile banking apps. Please check your bank app to confirm availability.
What are Zelle transaction limits?
Zelle limits depend on your bank. Some banks allow higher daily limits, while others may restrict new recipients or first-time payments.
Can I pay from the Zelle app?
Yes, if your bank supports the Zelle app. However, using Zelle directly through your bank app is usually the easiest option.
Why does the Zelle recipient name look different?
The displayed recipient name may be linked to the payment account. Please confirm you are using the exact Zelle email/ID provided at checkout.
What if my bank blocks the payment?
Your bank may block or review the payment for security reasons. If they contact you, confirm that you authorized the transaction.
Why is proof of payment required?
Proof of payment helps us quickly verify your order and match your payment with the correct BaseLabs order number.