Last Updated: May 12, 2026

Privacy Policy

At BaseLabs.is, protecting your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or purchase research-use products.

1. Introduction

This Privacy Policy describes how BaseLabs.is collects, uses, and safeguards user information when accessing our website, placing orders, submitting forms, or communicating with our support team.

2. Information We Collect

We may collect the following types of information:

• Provided Information: Name, email address, billing and shipping details, order information, and any information submitted through forms, checkout, or inquiries.
• Technical Data: IP address, browser type, device information, referral source, and website interaction data used to improve performance, functionality, and security.
• Cookies & Tracking Technologies: Data used to support website functionality, remember preferences, improve user experience, and analyze website usage patterns.

3. How We Use Your Information

Your information is used to:

• Process, verify, and fulfill orders for research-use products
• Send order confirmations, shipping updates, and customer support responses
• Improve website performance, usability, functionality, and security
• Maintain internal records and support compliance with applicable regulations

BaseLabs.is does not sell your personal information or share it with third parties for advertising purposes.

4. Data Protection

We use reasonable administrative, technical, and security measures to help protect your information from unauthorized access, misuse, loss, or disclosure. However, no online platform, transmission method, or storage system can be guaranteed to be completely secure.

5. Third-Party Services

We may use trusted third-party providers for payment processing, shipping, analytics, website functionality, fraud prevention, and communication. These providers operate under their own privacy policies, and BaseLabs.is is not responsible for their independent practices.

6. Cookies

Cookies may be used to improve browsing experience, maintain website functionality, remember preferences, support analytics, and help secure the website. You may disable cookies through your browser settings, although some website features may not function properly.

7. Research Use Notice

BaseLabs.is provides products intended strictly for laboratory research use only. Customer information is collected and processed only for order fulfillment, operational needs, customer support, security, and compliance-related purposes.

8. Your Consent

By using BaseLabs.is, submitting information, or placing an order through our website, you agree to the terms outlined in this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.