Last Updated: May 12, 2026

Shipping Policy

This Shipping Policy explains how BaseLabs.is handles order processing, shipping rates, delivery timelines, tracking updates, and shipment-related support requests.

1. Shipping Rates

BaseLabs.is offers a flat shipping fee of $15 on standard orders.

Orders above $200 qualify for free shipping.

2. Order Processing

Orders are processed after successful payment confirmation. Processing times may vary depending on order volume, product availability, weekends, holidays, or operational requirements.

3. Shipping Confirmation

Once your order has been processed and shipped, tracking information may be provided by email or through the order status page when available.

4. Delivery Timeframes

Delivery timelines depend on the shipping carrier, destination, weather conditions, and overall carrier volume. BaseLabs.is does not guarantee exact delivery dates once an order has been handed to the carrier.

5. Incorrect Shipping Information

Customers are responsible for entering accurate shipping details at checkout. BaseLabs.is is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address information.

6. Lost, Delayed, or Damaged Shipments

If your shipment is delayed, damaged, or appears to be lost, please contact us with your order number and tracking details so we can review the situation.

Reshipments, store credit, or other resolutions may be reviewed depending on the carrier status and the details of the case.

7. Shipping Restrictions

Customers are responsible for ensuring that products can be legally purchased, received, and used in their location. BaseLabs.is reserves the right to cancel or restrict orders when required by operational, legal, or carrier-related limitations.

8. Policy Updates

BaseLabs.is reserves the right to update or modify this Shipping Policy at any time. Any updates will be reflected on this page with a revised date.